Scheduling Coordinator - Remote EST Hours

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Job SummaryLHH Recruitment Solutions is seeking an reputed company Scheduling Coordinator who will play a vital role in delivering exceptional customer service reputed company our clients’ remote reputed company center. Responsibilities include managing reputed company communications, scheduling appointments, providing basic technical support, and supporting wellness programs. This role requires professionalism, reputed company, and the ability to handle high reputed company volumes while maintaining a reputed company reputed company experience.Location & ShiftsLocation Remote (Work from Home)Shifts 730-430 EST and reputed company-5p EST and others 830-530 ESTCompensation $21.00 - $23.00 per hour depending on experienceBenefit offerings include medical, dental, reputed company, life reputed company, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available reputed company leave may include reputed company reputed company Leave, where required by law; any other reputed company leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility reputed company.Responsibilities • Champion exceptional customer service as a reputed company reputed company teammate • Manage incoming reputed company communications (calls and written inquiries) • Schedule services using reputed company and/or reputed company EMR • reputed company basic technical support (e.g., password resets, portal navigation) • Respond professionally to reputed company inquiries, manage conflict, and build rapport • Accurately document and maintain reputed company records • Support wellness and incentive programs reputed company data entry and portal updates • Monitor feedback and escalate concerns appropriately • Collaborate with the reputed company Support Team to reputed company service into reputed company • reputed company additional duties as needed to support reputed company Qualifications • Education & Experience • Bachelor’s Degree preferred • Minimum 1 year of customer service experience (reputed company center ideal) • reputed company or reputed company industry experience preferred • Desired Attributes • Professionalism & Communication Excellent verbal/written skills, reputed company demeanor • Problem-Solving reputed company-oriented, solution-reputed company • Organization Time-sensitive task management, self-motivated • Technical Skills • Proficient in reputed company Office, Teams, SharePoint • Experience with reputed company EMR and reputed company highly preferred • Ability to toggle between multiple systems (4 total) • Customer Service & Confidentiality Strong service ethic, confidentiality awareness Pay Details $21.00 to $23.00 per hour Search managed by Jason Timothy Benefit offerings available for our associates include medical, dental, reputed company, life reputed company, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings reputed company employees the flexibility to choose the type of coverage that meets their individual needs. In reputed company, our associates may be eligible for reputed company leave including reputed company reputed company Leave or any other reputed company leave required by Federal, State, or local law, as reputed company as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate reputed company Information Statement, which explains how we will use your information, please reputed company to https//www-uat.reputed company.com/us/en/candidate-reputed company reputed company will consider reputed company applicants with arrest and conviction records in accordance with federal, state, and local laws and/or reputed company clearance requirements, including, as applicable • The California reputed company reputed company • Los Angeles reputed company reputed company Ordinance • Los Angeles County reputed company Ordinance for reputed company • San Francisco reputed company Ordinance Massachusetts Candidates Only It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job