Retail Associate (38 hours) - Oxford Street

Full description

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!


MAJOR ACCOUNTABILITIES:


To achieve personal KPIs and contribute to overall store performance


Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store


Help to ensure the store remains as commercial as possible following company guidelines


Adhere to company’s policies and procedures


Responsible for maintaining health, safety, and environmental standards in store


Perform other duties that are required from the management team





REQUIREMENTS FOR SUCCESS:


Team Player


Demonstrate customer service skills


A passion for retail and sales


Desire to learn


Ability to perform basic maths and general retail operational processes


Effective communication skills


Flexible work schedule including weekends and holidays





ADDITIONAL BENEFITS:


Competitive compensation


Potential to earn more through our Retail Bonus Scheme


Great development opportunities


Inclusive working environments across all our European locations


Generous staff discount


Project involvement across our European region


Flexible uniform package