Customer Service Administrator

Full description

ROLE: Customer Service Administrator
HOURS: 08:30 - 17:00 Monday - Friday
SALARY: £28,039.04 plus excellent benefits
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Eurocell Recycling, Ilkeston

Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

We are delighted to be recruiting for an additional Administrator to join our Infeed team supporting heavily on customer enquires, building supplier relationships, supporting our current supplier base along with reaching out for new suppliers with a view to expanding our network based at our Recycling site, Ilkeston.

This role would suit an experienced Customer Service advisor or administrator with strong communication skills.




WHAT OUR CUSTOMER SERVICR ADMINISTRATORS DO:

Develop and maintain excellent working relationships with new and future suppliersRespond to supplier enquiries, queries both on the phone and via emailLiaise with our Transport and Administration department regarding delivery and collections, purchase ordersContinue to review the market for trends and conduct analysis to make new business proposals with potential new suppliersProviding data on supplier trends and volumes to the Recycling Commercial ManagerWHAT WE NEED FROM OUR CUSTOMER SERVICE ADMINISTRATORS:

Previous experience in Customer Service, Administration or PurchasingGood attention to detail and strong organisational skillsComputer literate including Microsoft packages - Outlook, Excel, Word, PowerPointWorking as part of a fast paced and dynamic team cross functionallyBeing able to multitask and prioritise your workloadWHAT WE OFFER OUR CUSTOMER SERVICE ADMINISTATORS:

You will be rewarded with a very competitive basic salary25 days holiday, plus statutory holidays - normally 33 days in total each yearFree Healthcare plan for all employeesEnhanced Maternity and Paternity benefitFree Life Assurance Plan of 3x your Annual SalaryChristmas shutdownOption to join the Eurocell Share Save Scheme at discounted rates, and share in our company successCompany Pension PlanEmployee discount on Eurocell productsDiscounts across many well-known online and high street retailersA blend of training, including e-learning and on the job training to help your career developmentCare First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need itColleague Referral Programme; we pay you for successfully referring people to join our teamExcellent opportunities to grow with us, and progress your career